We're here for you. If you have been affected by the current situation, we encourage you to call (02) 4860 4000 for emergency assistance. Please note - to assist our staff source alternative child care arrangements in the current situation and to ensure we continue to keep a banking centre open we have taken the decision to temporarily close Moss Vale and Mittagong Centres until further notice. Bowral and Goulburn are open and our team can be contacted on 02 4860 4000. 

Deceased Estates

At BDCU Alliance Bank we understand this can be a stressful and difficult time for you.

Among all the important things to take care of when a loved one passes away, having to sort through bank matters is another thing to add to the list.

During this period, we are committed to helping you navigate through this task in a compassionate and understanding way. Our helpful and considerate staff will be on hand to assist you.

The information below aims to make the process of dealing with this challenging time as simple as possible.

What do I need to do?

The best place for you to start is to visit your local Advice Centre. They will be able to provide you with the information you need to get the process started.

Frequently Asked Questions

For further information, please contact us on (02) 4860 4000 or by email This email address is being protected from spambots. You need JavaScript enabled to view it.. Or visit us at your nearest Advice Centre.

We are here to help