BDCU Alliance Bank Festive Season Operating Hours:  Thursday 24 December:  closes  4.00pm, Friday 25 December:  closed, Monday 28 December:  closed,

Thursday 31 December:  closes 4.00pm, Friday 1 January:  closed

We hope everyone has a safe and restful break. 

Lost or Stolen Card

What if my card is lost or stolen, or I notice unauthorised transactions?

If your card is lost or stolen, or you believe your account has been compromised, call us during business hours (Monday – Friday, 9am – 5pm) as soon as possible on (02) 4860 4000. Outside of these hours call the Lost/Stolen Redicard/Visa hotline Australia wide:

  • Toll free: 1800 648 027
  • Fraud line: 1300 705 750
  • From overseas: +61 2 8299 9101

Don’t forget, if you use the Mobile Banking App you can lock your card while you look for it!

We are here to help