Opening hours: 

Bowral:  9.00am – 5.00pm  Goulburn:  9.00am – 5.00pm.  Moss Vale:  9.00am – 1.00pm & 2.00pm – 5.00pm

At this time we encourage you to stay home and stay safe.  Online banking is your safest option.

If you need assistance accessing remote banking please contact our team on 4860 4000.


Phone Banking

Access your accounts over the phone 24/7 via a secure automated phone service.

  • Check your account balances
  • Have your last five transactions read to you
  • Pay bills via BPAY®
  • Transfer funds between your accounts
  • Change your access password
  • Obtain interest earned for the last financial year

How to register for phone banking

Complete an Account and Service Request then drop it into your local Advice Centre or call our Member Comms team (02) 4860 4000

How to access phone banking

Call 1300 367 500 and follow the voice prompts. If you have forgotten your access code, call our Member Comms team and they will be able to sort it for you!

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