Opening hours:
Bowral and Goulburn: 9.00am – 5.00pm. (Capacity restrictions apply). Moss Vale: Temporarily Closed. Mittagong: Temporarily Closed.
During the current statewide lockdown we encourage you to access remote banking options. If you need assistance accessing remote banking our team can be contacted on 4860 4000.

Phone Banking

Access your accounts over the phone 24/7 via a secure automated phone service.

Check your account balances
Have your last five transactions read to you
Pay bills via BPAY®
Transfer funds between your accounts
Change your access password
Obtain interest earned for the last financial year

How to register for phone banking

Complete an Account and Service Request then drop it into your local Advice Centre or call our Member Comms team (02) 4860 4000

How to access phone banking

Call 1300 367 500 and follow the voice prompts. If you have forgotten your access code, call our Member Comms team and they will be able to sort it for you!

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© BDCU Alliance Bank is a trade mark of Bendigo Bank BDCU Limited ACN 087 649 787 (BDCU) is an agent of Bendigo and Adelaide Bank Limited (Bendigo Bank) ACN 068 049 178 AFSL/Australian Credit Licence 237879 in the distribution of BDCU Alliance Bank® branded products and services. BDCU also has arrangements with other third parties as detailed in the Financial Services Guide. BDCU Alliance Bank® branded deposits and loans are deposits and loans of Bendigo Bank. This Website provides general advice only and information has been prepared without taking into account you objectives, financial situation or needs. We recommend that you seek independent advice before making any decisions based on this information. Consider the relevant Disclosure Documents, which includes terms and conditions for the various BDCU Alliance Bank ®products and services as this information is relevant when deciding whether to acquire or hold a BDCU Alliance Bank® product. By accessing and viewing this website you accept and agree to be bound by the Terms of Use of the site.